Privacy Policy

PT Mobile Car Detailing ("we", "us", "our") provides mobile car detailing services across Sydney's Northern Beaches and North Shore. This policy explains how we handle personal information collected through our website and when you enquire about or book a service.

We only collect what we need to respond to you and complete a job:

• Your name and contact details (phone number, email address, Instagram handle).
• The service address where you'd like your vehicle detailed.
• Details about your vehicle and the service you're after.
• Basic technical data such as browser type, device and pages visited.

We use your information to:

• Reply to enquiries and provide quotes.
• Schedule, confirm and carry out detailing bookings.
• Contact you about a job, including rescheduling for weather.
• Improve our services and the content on this website.

We do not sell your personal information, and we do not send marketing spam.

This website may use cookies and basic analytics to understand how visitors use the site, such as which pages are viewed most. This data is aggregated and does not identify you personally. You can block or delete cookies in your browser settings at any time.

Enquiry details are stored in our email, phone and messaging accounts, which are protected by passwords and, where available, two-factor authentication. We keep information only for as long as it is needed for the job or our records. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information from misuse, loss or unauthorised access.

We use third-party platforms to communicate with customers and run this website, including Instagram (Meta), email providers, telecommunications providers and our website host. When you contact us through those platforms, their own privacy policies also apply. Reviews you leave on Google are governed by Google's privacy policy.

You can ask us what personal information we hold about you, request corrections, or ask us to delete it. Just contact us using the details below and we'll action reasonable requests promptly. If you have a concern about how we've handled your information, you can also contact the Office of the Australian Information Commissioner.

Questions about this policy or your information? Get in touch:

• Email: ptmobilecardetailing@gmail.com
• Phone: 0402 037 247
• Address: 27 Evergreen Dr, Cromer NSW 2099

We may update this policy from time to time. Any changes will be published on this page with a revised last-updated date, so please check back occasionally.